Pandemic Protocol

 

These are unprecedented days, and "the times, they are a changing."

At OneEarth Properties, we know how much this matters, so here's what we do to ensure our properties are as safe as your homes.

Our Commitment to Health & Cleanliness:
At OneEarth Properties, we remain committed to smarter and safer experiences for all our guests.

We have updated our policies and are now Covid-compliant as per norms so that you can enjoy a worry-free vacation. 

We have a fixed set of measures to ensure your safety & comfort, some of these include:

  • All public areas including door handles, countertops, tabletops, etc. are cleaned continuously using sanitizer/disinfectant. These practices are also in place in guest rooms during the housekeeping service.
  • Protocols are in place for staff in the kitchen, to sanitize their hands every time they serve food or touch food-related items.
  • Updated and detailed cleaning checklists, including the use of professionally identified chemicals for all areas including laundry, are being followed and monitored closely
  • All supplies and materials are sanitized before being admitted into the premises.
  • Correctly formulated hand sanitizers at the entry with hand-wash liquid in every room.
  • All luggage is to be disinfected before entering the premises.
  • Masks and disposable gloves are worn by all our staff at all times and changed frequently. Housekeeping staff use fresh gloves for every room they service
  • Temperature readings of guests and associates as well as contact details are taken at the entrance.
  • A guest check-in self-declaration form is in place that covers COVID-19 symptoms. Any guest who indicates these symptoms is required to provide a certificate to ensure they have tested negative or leave the premises immediately.
  • If any of the parameters for our guests or colleagues are not normal, medical assistance may be provided immediately, but our guests are requested to refrain from checking in to begin with.
  • Professional equipment is used for sanitization of all areas irrespective.
  • Detailed Standard Operating Procedures are in place at every property.

To ensure all standards and protocols are adhered to, OneEarth Properties has a dedicated Facilities Manager in charge.